Privacy Policy

1. Who We Are

AutoUGC.pro provides tools to plan, generate, manage, and publish user-generated style video content. When this policy says "AutoUGC.pro," "we," "our," or "us," it means the operator of AutoUGC.pro. For privacy requests, contact us at privacy@autougc.pro.

2. Information We Collect

We collect information you provide directly, information from connected services, and technical usage data.

• Account data: name, email address, password hash, login events, and account preferences.
• Billing data: purchase records, credit balances, invoice history, and payment metadata from payment providers.
• Content data: scripts, prompts, campaign details, product details, avatar images, generated assets, and publishing settings.
• Connected account data: profile identifiers, publishing permissions, account status, and post performance data made available by connected platforms.
• Usage and device data: IP address, browser type, device signals, log events, feature interactions, and error diagnostics.
• Cookies and similar technologies: session cookies, security cookies, and preference cookies used to operate and protect the service.

3. How We Use Information

• Provide, secure, and improve AutoUGC.pro features.
• Create and manage your account and credits.
• Process purchases, invoices, and billing operations.
• Generate and deliver requested content outputs.
• Enable publishing and connected account functionality.
• Provide support, troubleshoot issues, and prevent abuse or fraud.
• Send product, service, legal, and transactional communications.
• Comply with legal obligations and enforce our terms.

4. Legal Bases for Processing

Where required by applicable law, we process personal data based on one or more of these legal bases:

• Performance of a contract with you.
• Legitimate interests, including security, reliability, and product improvement.
• Consent, where we specifically request it.
• Compliance with legal obligations.

5. How We Share Information

We do not sell personal data. We share information only in the following circumstances:

• With service providers that help us deliver hosting, billing, storage, security, and support.
• With social platforms and integrations you authorize for publishing or account connection.
• With professional advisors and auditors under confidentiality obligations.
• To comply with law, legal process, or valid government request.
• To investigate, prevent, or address fraud, abuse, or security incidents.
• In connection with a merger, acquisition, financing, or asset sale, subject to lawful safeguards.

6. International Data Transfers

Your information may be processed in countries other than your own. Where required, we use contractual and organizational safeguards designed to protect personal data during international transfers.

7. Data Retention

We retain personal data for as long as needed to provide the service, fulfill contractual commitments, maintain required records, resolve disputes, enforce agreements, and comply with legal obligations.

When data is no longer required, we delete it or de-identify it according to our retention and security standards.

8. Security

We use administrative, technical, and physical safeguards to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Request a copy of your data in a portable format.
• Object to or restrict certain processing.
• Withdraw consent where processing relies on consent.

To exercise rights, email privacy@autougc.pro. We may need to verify your identity before fulfilling a request.

10. California Privacy Notice

California residents may request disclosure of categories and specific pieces of personal information we collected, request deletion, request correction, and request information about disclosures for business purposes. We do not sell or share personal information for cross-context behavioral advertising.

11. Children's Privacy

AutoUGC.pro is not directed to children under 18, and we do not knowingly collect personal data from children under 18.

12. Third-Party Services and Links

Our service may include links or integrations to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for third-party privacy statements.

13. Policy Changes

We may update this policy from time to time. If we make material changes, we will provide notice through the service or by email. Continued use of AutoUGC.pro after the effective date means you accept the updated policy.

14. Contact

Privacy and data requests: privacy@autougc.pro

General support: support@autougc.pro